Outsourced systems maintenance: a no-brainer for SaaS service providers
Why IT infrastructure needs ‘green fingers’ to future-proof your business
You understand the benefits of investing in your organisation’s IT infrastructure — the advantages are abundant — you’ve moved forward with implementation and anticipate optimised business resilience and efficiency.
Job done? — not so fast.
An integral consideration of any infrastructure investment strategy is software evolution, the need for continual maintenance, development and counselling of new or updated software to future-proof its long term efficiency, on which your business depends.
As User needs and requirements change and evolve with your organisation, so does the need to pre-empt and support these needs with the functionality, systems integration and reliability of well-maintained software.
Consider a garden, full of variety and activity — an ecosystem of diverse parts, working together to enhance and support its survival and longevity — harmonious, symbiotic and fully prepared for seasonal change and growth. In the absence of regular care and maintenance, a garden risks imbalance, may become subject to threat and synchronicity disrupted.
As with a garden, all software systems, custom or commercial, involve, include and rely on considerable applications and code to operate at optimum — it’s never complete, rather, a living project requiring regular maintenance and upkeep to:
- Sustain systems capability
- Deliver services
- Meet regulatory compliance
- Optimise business benefits & ROI
- Increase security
- Update technologies
- Anticipate new features
- Manage cost
Many e-commerce, banking, insurance and health tech providers are pioneering remarkable improvements in data capture, storage and omni-channel communication across their associated sectors.
Nordic health care institutions are leading the way in patient care innovation using mobile application software. End-to-end care — from initial referral, laboratory and diagnostic results, consultations, reports and treatment planning — are now stored and communicated through a central mobile App, connected to a single, data driven solution.
E-commerce has revolutionised consumer buying behaviour, removing traditional restriction to physical store locations and opening access to unlimited buying choice. We can now shop anytime from anywhere, compare prices, interact with retailers, visualise purchase options using 3D imaging and even evaluate sizing.
The common denominator enabling this innovation are software applications and supporting code. Maintaining these systems is principal to ensuring undisrupted service delivery, to protect business revenue and safeguard brand trust.
Whilst the future of software application innovation is certain, a continuing challenge remains in ensuring systems reliability and predicting the technological developments required to meet user needs and expectations.
Outsourced systems maintenance negates these challenges, allowing organisations to gain the advantage of 24/7 systems support and freedom to focus on delivering high-quality, competitive, customer services.
To know more about how Orangit can help you establish or improve your organisation’s systems maintenance, get in touch with Samppa Nykänen by Email or complete a contact form.
